Legal Information
• Privacy Policy
• Terms & Conditions
• Shipping Policy
• Returns & Refunds
• Cookie Policy
• Contact Information
PRIVACY POLICy
Last Updated: 22 July 2026
Privacy Policy
At TapLocally, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights under UK GDPR.
Information We Collect
When placing an order or contacting us, we may collect:
• Name
• Business Name
• Email Address
• Delivery Address
• Telephone Number
• Google Business Profile URL or Business Name
• Payment Information (processed securely by our payment provider)
How We Use Your Information
We only use your information to:
• Process and fulfil your order
• Program your NFC Review Card
• Deliver your order
• Respond to customer enquiries
• Improve our products and websites
• Comply with legal obligations
Cookies
TapLocally uses cookies to improve your browsing experience.
Cookies may be used to:
• Remember website preferences
• Analyse website traffic
• Improve website performance
You can disable cookies within your browser settings at any time.
Sharing Your Information
We never sell your personal information.
Your information may only be shared with trusted providers necessary to operate our business, including:
• Payment providers
• Royal Mail
• Website hosting providers
• Email providers
Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse or disclosure.
Your Rights
Under UK GDPR you have the right to:
• Access your information
• Correct inaccurate information
• Request deletion where legally applicable
• Withdraw consent where applicable
To exercise any of these rights please contact:
TERMS & CONDITIONS
About Us
TapLocally supplies professionally programmed NFC Google Review Cards for UK businesses.
All cards are individually programmed before dispatch to direct customers to the correct Google Review page.
Ordering
By placing an order you confirm that:
• All information supplied is accurate.
• You own or have permission to manage the Google Business Profile provided.
• You understand each card is individually programmed before dispatch.
Pricing
All prices displayed are in GBP (£).
Prices may change without notice.
Payment
Payment must be completed before production begins.
Orders will not be programmed until payment has been successfully received.
Order Processing
Orders are normally programmed and dispatched within 1–2 working days.
During busy periods processing times may increase slightly.
Delivery
Orders are shipped using Royal Mail.
Delivery estimates are provided as guidance only.
TapLocally cannot guarantee delivery times once parcels have been handed to Royal Mail.
RETURNS & REFUNDS
Every TapLocally NFC Review Card is individually programmed specifically for your business.
Because each product is personalised, we cannot accept returns or provide refunds once programming has begun or the item has been dispatched.
If you wish to cancel your order, please contact us immediately.
Orders cancelled before programming begins will receive a full refund.
This does not affect your legal rights if the item arrives:
• Faulty
• Damaged
• Incorrectly programmed
If this happens, please contact us within 14 days of delivery.
12 MONTH WARRANTY
Every TapLocally NFC Review Card includes a 12-month warranty against manufacturing defects and NFC chip failure.
If your card develops a manufacturing fault during this period we will repair or replace it free of charge.
This warranty does not cover:
• Accidental damage
• Loss
• Deliberate misuse
• Water damage
• Physical modifications
NFC PROGRAMMING POLICY
Each card is programmed using the Google Business information provided during checkout.
It is the customer’s responsibility to ensure the correct Google Business Profile is submitted.
TapLocally cannot accept responsibility for delays caused by incorrect information supplied during ordering.
If an error has been made by TapLocally we will replace the card free of charge.
LIMITATION OF LIABILITY
TapLocally shall not be liable for indirect or consequential losses resulting from the use of our products.
Our maximum liability shall never exceed the purchase price of the product.
Nothing within these Terms limits any rights available under UK consumer law.
INTELLECTUAL PROPERTY
All website content including:
• Images
• Branding
• Logos
• Product designs
• Text
remain the property of TapLocally unless otherwise stated.
No content may be copied without written permission.
CONTACT
If you have any questions regarding these policies please contact:
TapLocally
Email:
Website:
FINAL NOTE
As you’re not yet registered with Companies House, leave it exactly as TapLocally (without “Ltd”).
The moment you register the company, update this page by adding:
Company Registration Number
Registered Office Address
VAT Number (if you become VAT registered)
One thing I’d add that most small businesses miss
I also recommend adding a short “Trust & Transparency” section at the bottom:
Our Promise
Every NFC Review Card is individually programmed by TapLocally before dispatch and tested to ensure it works correctly. We take pride in supplying reliable, high-quality products backed by friendly UK-based customer support. If you ever have a problem, simply email us at hello@taplocally.com and we’ll do our best to resolve it quickly.
It’s not legally required, but it gives customers confidence and reinforces that they’re buying from a real business.
I genuinely think this will make your site feel much more polished and trustworthy. Once you’ve added this, I’d be happy to help you with the final polish—things like your checkout wording, order confirmation email, shipping confirmation email, 404 page, and thank-you page so the entire customer journey feels professional.